Effective Date: 1-Sep-2026
1. Introduction
Pillgram Wellness Pvt Ltd (“Company”, “we”, “us”, or “our”) is company operating as brands Daaiiimaa Remediees/Daaiiimaa Heals is engaged in research, development, sale of wellness products, and tele-consultation services.
We are committed to protecting your privacy and ensuring compliance with applicable Indian laws, including the Information Technology Act, 2000, the IT Rules, 2011, and the Digital Personal Data Protection Act, 2023 (DPDP Act).
These Terms & Conditions (“Terms”) govern your use of our website, products, and services.
- Manufacturing wellness products
- Research and development of wellness formulations
- Sale and distribution of products
- Providing tele-consultation services
These Terms & Conditions (“Terms”) govern your use of our website, products, and services.
2. Eligibility
By using our services, you confirm that:
- You are at least 18 years of age, or
- You are using our services under parental/guardian supervision
- You are legally competent to enter into a binding contract under Indian law
3. Nature of Products
- Many of our products are hemp-derived wellness products.
- Products are intended for wellness support and are not intended to diagnose, treat, cure, or prevent any disease unless specifically approved under applicable law.
- Product information is for educational purposes only.
Users are advised to consult a qualified healthcare professional before use or utilize free consultation of a medical practitioner provided by Daaiiimaa Remediees.
4. Tele-Consultation Services
4.1 Scope
Tele-consultations provided by Daaiiimaa Remediees are:
- Advisory in nature
- Based on information provided by the user
- Not a substitute for emergency medical care
4.2 User Responsibility
You agree to:
- Provide accurate and complete health information
- Inform us of any allergies, medications, or pre-existing conditions
- Seek immediate medical help in case of emergencies
4.3 Limitation
We are not responsible for:
- Incorrect information provided by users
- Delayed response due to technical issues
- Outcomes beyond reasonable professional advice
5. Orders & Payments
- All prices are listed in Indian Rupees (₹) unless otherwise stated.
- Payment must be made through authorized payment gateways.
- We reserve the right to cancel orders due to:
- Incorrect pricing
- Product unavailability
- Suspicious or fraudulent transactions
A confirmation email does not guarantee acceptance of the order.
6. Shipping & Delivery
- Delivery timelines are estimates and may vary.
- We are not liable for delays caused by logistics partners, force majeure events, or government restrictions.
- Risk in products passes to the customer upon delivery.
7. Returns & Refunds
Returns and refunds are governed by our separate Refund & Cancellation Policy.
We reserve the right to refuse returns in cases of:
- Opened or tampered products
- Improper storage by customer
- Expired return window
8. Intellectual Property
All content on the website including:
- Logos
- Product formulations
- Research materials
- Website content
- Branding
are the intellectual property of Pillgram Wellness Pvt Ltd and are protected under Indian copyright and trademark laws.
No content may be copied, reproduced, or distributed without written permission.
9. Research Participation
If you participate in research:
- Participation is voluntary.
- You may withdraw at any time.
- Data may be anonymized for research analysis.
- No guaranteed results are promised.
Research participation may require separate consent documentation.
10. User Conduct
You agree not to:
- Misuse the website
- Upload harmful content
- Attempt to hack or disrupt systems
- Provide false medical or personal information
- Use products for unlawful purposes
Violation may result in termination of access and legal action
11. Limitation of Liability
To the maximum extent permitted under Indian law:
- Pillgram Wellness Pvt Ltd or Daaiiimaa Remediees shall not be liable for indirect, incidental, or consequential damages.
- Our total liability shall not exceed the amount paid by the user for the specific product/service.
- We are not liable for adverse reactions where users have not disclosed relevant health information.
12. Indemnification
You agree to indemnify and hold harmless Pillgram Wellness Pvt Ltd, its directors, employees, consultants, and affiliates from any claims arising out of:
- Misuse of products
- Violation of these Terms
- False or misleading information provided by you
13. Privacy
Your use of our services is also governed by our Privacy Policy.
By using our services, you consent to the collection and processing of data as outlined therein.
14. Compliance with Laws
Users are responsible for ensuring:
- Hemp-based products are legal in their jurisdiction
- They comply with applicable state and central regulations
We comply with applicable Indian regulations governing hemp-derived products.
15. Force Majeure
We are not liable for failure or delay due to:
- Natural disasters
- Government actions
- Regulatory changes
- Pandemic restrictions or wars
- Internet disruptions
16. Termination
We reserve the right to:
- Suspend or terminate access
- Cancel services
- Refuse future orders
If a user violates these Terms.
17. Governing Law & Jurisdiction
These Terms shall be governed by:
- Laws of India
Any disputes shall be subject to the exclusive jurisdiction of the courts located in:
Pandhurna, Madhya Pradesh ( the manufacturer)
18. Amendments
We reserve the right to modify these Terms at any time.
Updated versions will be posted on the website with a revised “Last Updated” date.
19. Contact Information
For questions regarding these Terms:
Pillgram Wellness Pvt Ltd
Email: connect@daaiiimaaremediees.com
Phone: +91 94246 39979
Address: S No. 188/1A/2, Fl 703, Ashray C, Nr Adhuya Nagari, Pune, Maharashtra- 411057
Website: www.daaiiimaaremediees.com